Contact
Contact Me
If you’re thinking about reaching out, you’re very welcome to get in touch.
You don’t need to have the right words or be clear about what you’re looking for yet — we can take that step by step.
How to Get in Touch
You can contact me in whichever way feels easiest for you:
Email:
📧 hoytehelen@gmail.com
Phone:
📞 07923 469456
If you leave a voicemail, please include your name and a safe number to call you back.
I aim to respond within 48 hours, Monday to Friday.
What Happens Next
Once you get in touch, I’ll reply by email to:
Answer any initial questions
Check availability
Explain next steps if we decide to work together
There’s no obligation at this stage — getting in touch is simply a way to explore whether working together feels like a good fit.
Sessions & Location
Sessions are offered:
In person in Torquay, or Online via video call
Full details about fees, booking, payment, and cancellations can be found on the Fees & Booking page.
Availability & Planned Time Off
I usually work Monday to Friday, 8am–6pm.
To support my wellbeing and the quality of my work, I take one week off approximately every six weeks.
Any planned time away is always shared in advance by email and taken into account when arranging sessions.
Important Note About Support
I don’t offer crisis or emergency support.
If you’re feeling at risk or need urgent help, the following services offer free, confidential support:
- Samaritans – Call 116 123 (24/7)
- Shout – Text SHOUT to 85258 (24/7 text support)
- SANEline – Call 0300 304 7000 (4:30pm–10:30pm)
- CALM – Call 0800 58 58 58 (5pm–midnight)
- Switchboard – Call 0300 330 0630 (LGBT+ support, 10am–10pm)
- Papyrus HOPELINE247 – Call 0800 068 4141 (under 35s)
A Final Word
I aim to work in a way that feels respectful, collaborative, and clearly boundaried.
If you have questions at any point — before or during our work together — you’re always welcome to ask.
